We understand that sometimes the size or style may not be just right—and that’s okay! Here’s how we make it easy for you:
• Easy 7-Day Exchange: You can request an exchange within 5 days of receiving your order.
• Simple Process:
Just click on the "Return an Order" link at the bottom of our website.
Enter your order number and email ID to fetch your order details.
• Hassle-Free Pickup: If you opt for an exchange, our team will schedule a pickup and dispatch the replacement once we receive and inspect the original item.
• Important:
o Outfits must have tags intact; without tags, the pickup will not be processed.
o For missing item(s) in the parcel, kindly share a video of unboxing to help us resolve the issue quickly.
If you need help, feel free to contact us at support@ninosdreams.com. We’re happy to assist!