Shipping Policy – Ninos Dreams

At Ninos Dreams, we ensure your little one’s favourites reach you quickly and safely.

• Pan-India Shipping: We ship across all locations in India.
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• Quick Dispatch: All orders are processed and dispatched within 24 hours (excluding Sundays & public holidays).
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• Express Delivery for Prepaid Orders: Prepaid orders are shipped via express delivery and usually arrive within 4–6 working days.
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• Free Shipping: Enjoy free shipping on all prepaid orders above ₹1,000.
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• Cash on Delivery (COD): COD is available on most pin codes. However, we recommend opting for prepaid orders for a smoother delivery experience.

Exchange Policy – Ninos Dreams

We understand that sometimes the size or style may not be just right—and that’s okay! Here’s how we make it easy for you:

• Easy 7-Day Exchange: You can request an exchange within 5 days of receiving your order.
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• Simple Process:
• Just click on the "Return an Order" link at the bottom of our website.
• Enter your order number and email ID to fetch your order details.
• Hassle-Free Pickup: If you opt for an exchange, our team will schedule a pickup and dispatch the replacement once we receive and inspect the original item.
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• Important:
• Outfits must have tags intact; without tags, the pickup will not be processed.
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• For missing item(s) in the parcel, kindly share a video of unboxing to help us resolve the issue quickly.

If you need help, feel free to contact us at support@ninosdreams.com. We’re happy to assist!