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logo__Ninos Dreams

Save Min 50% on all orders and get free shipping

logo__Ninos Dreams

Terms of Service – Ninos Dreams

Welcome to Ninos Dreams! By using our website and placing an order, you agree to the following terms and conditions. Please read them carefully.


1. General Use

By accessing and using www.ninosdreams.com, you agree to comply with all terms and conditions outlined here. We reserve the right to update or change our policies at any time without prior notice.


2. Products & Orders

  • All our products are subject to availability.

  • We reserve the right to refuse or cancel any order due to unforeseen reasons, including errors in product pricing, inventory issues, or suspected fraud.

  • Product colors may slightly vary due to screen display settings.


3. Pricing & Payment

  • All prices are in INR and inclusive of applicable taxes.

  • We accept major debit/credit cards, UPI, wallets, net banking, and COD (Cash on Delivery).

  • COD may not be available for all pin codes and may include additional charges.


4. Shipping & Delivery

  • Orders are dispatched within 24 hours (excluding Sundays/public holidays).

  • Delivery for prepaid orders usually takes 4–6 working days depending on the location.

  • We offer free shipping on prepaid orders above ₹1,000.


5. Returns & Exchange

  • We offer a 7-day exchange policy for size issues.

  • No refunds. Instead, store credit (valid for 1 year) is issued for returned items.

  • Read our full Exchange Policy for details, including exchange fees and eligibility.


6. Intellectual Property

All content on this website, including images, designs, logos, and text, is the property of Ninos Dreams and is protected by applicable copyright laws. Unauthorized use is strictly prohibited.


7. Limitation of Liability

Ninos Dreams shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our website or products.


8. Contact

For any questions or concerns regarding your order or our policies, please contact us at:

📧 [support@ninosdreams.com]

📞 [7720082567]


Privacy Policy – Ninos Dreams

Your privacy matters to us. At Ninos Dreams, we are committed to protecting your personal information and ensuring a safe online shopping experience.


1. Information We Collect

We collect the following types of information when you interact with our website:

  • Personal Information: Name, phone number, email address, shipping and billing address.

  • Payment Details: Payment method, transaction ID (we do not store your card or UPI details).

  • Browsing Data: IP address, device info, browser type, and pages visited, to help improve our site experience.


2. How We Use Your Information

Your data helps us:

  • Process and deliver your orders.

  • Send order updates and promotional emails (you can opt out anytime).

  • Improve our website, services, and customer experience.

  • Prevent fraud or misuse of our website.


3. Data Protection

  • We use secure servers and SSL encryption to protect your information.

  • Your data is stored on secure systems and accessed only by authorized personnel.


4. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties.

However, we may share necessary information with:

  • Shipping partners for order delivery.

  • Payment gateways for secure transactions.

  • Marketing tools (like email/SMS services) to communicate offers (with your consent).


5. Cookies

Our website uses cookies to enhance user experience, track usage patterns, and remember your preferences. You can disable cookies through your browser settings.


6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of promotional communication at any time.

  • Contact us for any privacy concerns at [support@ninosdreams.com].


7. Policy Updates

This Privacy Policy may be updated occasionally. Any changes will be reflected on this page with the updated date.

Cancellation Policy – Ninos Dreams

At Ninos Dreams, we understand that plans can change. That’s why we offer a flexible cancellation policy to make your shopping experience worry-free.


1. Cancellation Window

  • Before Shipment: You may cancel your order anytime before it has been processed for shipment. Most orders are processed within 24 hours of placement.

  • After Shipment: Once your order has been shipped, cancellation is not possible. You may refuse delivery, and once we receive the item back, store credit will be issued after deduction of shipping charges.


2. How to Cancel Your Order

To cancel your order, please reach out to our customer support team:

📧 support@ninosdreams.com

📱 WhatsApp: +91-7720082567

Please mention your order number for faster assistance.


3. Refund Process

  • For successfully cancelled prepaid orders, the refund will be issued as Ninos Dreams store credit, valid for 1 year.

  • We do not offer cash refunds.


4. Modifications to Orders

Want to make changes to your order (size, design, or quantity)?

Please contact us within 12–18 hours of placing the order. We'll be happy to accommodate changes, subject to availability.


Thank you for shopping with Ninos Dreams – we’re here to make your experience delightful from click to doorstep!